Shipping & Delivery

Last updated: 23/10/2025

Thank you for your purchase from The Quiet Club. This Shipping & Delivery Policy outlines the terms and conditions regarding the processing, shipping, and delivery of your order. We strive for full transparency so you can order with confidence.

1. Processing Time

Orders are processed on business days (Monday to Friday), excluding public holidays.
Processing time: 1–2 business days.
Orders placed after 22:00 (GMT +1) will be processed on the next business day.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

After processing, your order will be handed over to the shipping partner for delivery.
Estimated shipping times:

  • Netherlands & Belgium: average 6-11 business days

Please note: delivery times are estimates and may vary depending on the carrier, customs, or unforeseen delays.

3. Total Delivery Time

Total delivery time = processing time + shipping time

Netherlands & Belgium: average 7–13 business days

4. Shipping Days

Orders are shipped on business days (Monday to Friday).

We do not ship on Sundays or public holidays.

5. Order Cut-Off Time

If your order is placed before 22:00 (GMT +1) it will be processed the same day.
Orders received after this time will be processed on the next business day.

6. Shipping Costs

Free shipping within the Netherlands and Belgium.

7. Track Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking link. You can track your order via our Track Your Order page.

8. Customs, Duties & Taxes

Orders shipped outside the Netherlands and Belgium may be subject to import duties, customs fees, and taxes. These costs are the responsibility of the recipient. The Quiet Club is not responsible for delays due to customs.

9. Delays & Exceptions

While we do our best to ensure timely delivery, delays may occur due to:

  • Bad weather

  • Shipping partner delays

  • Customs checks

  • Incorrect or incomplete delivery details

Please ensure you enter the correct delivery address at checkout.

Do you have questions about your order or delivery? Feel free to contact customer service.

Contact Information:

Email: info@the-quietclub.com
Physical address: Marktstraat 5e, 8071 GV, Nunspeet, Netherlands
Phone: +31 6 29982543
Opening hours: Monday - Friday: 09:00 - 17:00